BD Bijoy Privacy Policy — Our Commitment to Protecting Your Data

1 Introduction

BD Bijoy (bdbijoy.online) is a trusted online gaming and betting platform for users in Bangladesh. We firmly believe that protecting user privacy is one of our most important responsibilities.

This Privacy Policy explains what data BD Bijoy collects, why it's used, who it may be shared with, and how securely it's kept. This policy applies to all BD Bijoy services, websites, and mobile applications.

If our Privacy Policy changes, we will post a notice on the website and, where necessary, inform you via your registered email or mobile number. Please check this page regularly.

2 What Information We Collect

BD Bijoy collects only the information that is strictly necessary. Requesting unnecessary or excessive data goes against our policy. See the table below for the types of information we collect:

3 Purpose of Data Use

BD Bijoy uses your data only for specific, defined purposes and never misuses it. The main purposes are:

• Account management: For registration confirmation, login security, and account settings management.
• Identity Verification (KYC): To prevent fraud and verify user identity as required by law.
• Transaction Processing: To process deposits and withdrawals successfully.
• Customer Support: To provide fast resolution of your complaints or queries.
• Service Improvement: To analyze user experience and continuously improve the BD Bijoy platform.
• Promotional Communications: To keep you informed about bonuses, offers, and new games — though you can opt out at any time.
• Security Verification: To detect unusual activity, multiple accounts, or fraudulent behavior.
• Legal Obligations: To comply with requests from government or regulatory authorities.

BD Bijoy never sells your data to advertising companies or uses it for advertising purposes without your consent.

4 Data Sharing Policy

BD Bijoy believes your data belongs to you. That said, there are specific circumstances where sharing information with third parties may be necessary:

• Payment Processors: To process transactions with Mobile Pay, Nagad, Rocket, or your bank — only the information strictly required.
• Technology Partners: Technology service providers that support the BD Bijoy platform — all operating under strict confidentiality agreements.
• Law Enforcement Agencies: When disclosure is legally required under a court order or government directive.
• Fraud prevention agencies: When required to investigate money laundering or serious fraud cases.

Any third party that receives your data is equally bound by BD Bijoy's privacy standards. We regularly audit our partners' security practices.

5 Data Protection Methods

BD Bijoy uses industry-standard technology and practices to protect your data. Key elements of our security infrastructure include:

• SSL/TLS Encryption: All data transfers on the website and app are secured with 256-bit SSL encryption.
• Two-Factor Authentication (2FA): An additional OTP check at login — keeping your account even more secure.
• Firewall & DDoS Protection: Advanced server-level firewalls and cyber attack prevention systems.
• Regular Security Audits: A dedicated third-party security team regularly audits BD Bijoy's systems to identify and address vulnerabilities.
• Staff Training: All BD Bijoy staff receive regular training on data protection.
• Least-Privilege Access Policy: Only authorised staff have access to the data they need — not everyone can view all information.

6 Cookie Policy

The BD Bijoy website uses cookies — small text files stored in your browser that help improve your experience on the site.

You can block or delete cookies at any time through your browser settings. However, disabling essential cookies may affect your ability to log in or use certain features.

7 Retention Period

BD Bijoy retains your data only for as long as necessary. Information collected while your account is active is kept throughout that period. After account closure, certain data may be retained for a defined period as required by law.

• Account information and transaction records — retained after account closure 5 years onwards.
• KYC Documents — For Legal Compliance 7 Years onwards.
• Customer Support Communication Records — 2 Years onwards.
• Analytics data (anonymized) — no fixed retention period.

Once the designated retention period expires, BD Bijoy securely deletes your data or anonymises it so it can no longer be linked to you.

8 Your Rights

Every user on BD Bijoy has certain important rights over their own data:

• Right to Access: You may request to know what data BD Bijoy holds about you.
• Right to Rectification: You may request our support team to update any incorrect or outdated information.
• Right to Erasure: Unless required by law, you may request that your data be deleted after your account is closed.
• Right to Opt Out of Promotional Communications: You can unsubscribe from marketing emails or SMS at any time.
• Right to Data Portability: You may request a copy of your personal data in a common, portable format.

To exercise any of the rights listed above support@bdbijoy.online Send us an email at the address provided. BD Bijoy typically responds within 7 business days.

9 Children's Privacy

BD Bijoy is for users aged 18 and above only. We do not knowingly collect data from minors. If we become aware that a minor has registered, the account will be suspended immediately and all associated data will be deleted.

10 Policy Updates

BD Bijoy may update this Privacy Policy as needed. When changes are made, the "Last Updated" date at the top of this page will be revised. For significant changes, users will be notified directly via their registered email or mobile number.

Continued use of BD Bijoy after any changes takes effect will be considered acceptance of the updated policy. If you disagree with any change, please close your account and notify our support team.

11 Contact

If you have any questions, concerns, or requests regarding our Privacy Policy, please get in touch with BD Bijoy:

• Email: support@bdbijoy.online
• Website: bdbijoy.online
• Response Time: Typically within 1–3 business days.

BD Bijoy is always committed to protecting your privacy. Play safe with us, play with confidence.